The Watermarq Story

Todd Heskett founded Watermarq Consulting in 2001, after completing his Masters and a successful career in the corporate sector. Over the years, Watermarq has expanded its vision, people and global reach but continues to help organizations find solutions to managing and developing their talent.

Meet The Team


Hilary Pawsey

Managing Partner

Hilary’s passion is helping leaders develop the leadership skills critical to ensuring organizations are managed through change successfully. Hilary is also passionate about mentoring senior leaders to reach their potential with a focus on women. Her vast experience leading in executive roles in diverse working environments enables her to provide precise situational coaching and support.
Hilary has 20+ years experience working in the corporate finance and mobile sectors. She has held numerous executive positions in fortune 500 companies, leading large teams in the areas of marketing, operations and technology. In her last role as Vice President at Capital One Bank, Inc., she led two large transformational programs: in UK and US leading teams of over 500 employees through significant change. Hilary earned a Master in Business Administration from Warwick University, UK with a major in finance. She has been engaged with many non-profit organizations leveraging her leadership and business skills. In her spare time, Hilary spends it outdoors, and enjoys nothing better than a long hike in the mountains.


Natalie (US)

Executive Consultant & Coach

As an experienced Coach and Leadership Development professional, Natalie is a firm believer that one’s career should bring purpose and fulfillment to life.  With over 20 years of corporate experience in companies like Southwest Airlines, Oracle, and RSM McGladrey, Natalie is very familiar with the day to day opportunities and challenges that we all face.  Her experience and track record of leading other to success makes her a sought-out coach and facilitator.  Natalie specializes in creating environments that encourage inclusion, connection, and appreciation for each person’s unique contribution.
Natalie’s experience in corporate leadership roles have allowed her to hone the skills needed for success and to help others do the same.  Whether working with leaders at an executive level or those new to leadership, Natalie is passionate about helping others uncover and appreciate how their unique talents and skills contribute to their success.  Natalie helps others to enhance their self-awareness, take bold steps forward, build resiliency and celebrate progress!  She believes that by focusing on these areas along with the fundamentals of building trust, communication, and confidence her clients are better equipped to reach their goals and achieve success.  Natalie’s clients describe her style as supportive, encouraging, direct and honest.  She helps to ensure her clients achieve their immediate goals while learning the tools and skills that will set them up for continued success.
She has experience facilitating and coaching around various topics including Diversity & Inclusion, unconscious bias, communication, change management, emotional intelligence, and team culture and engagement. Natalie has a Bachelor of Science in Psychology, is an ICF ACC Certified Professional Coach, a Gallup Certified Strengths Coach and an Energy Leadership Index Master Practitioner.  She has training and experience working with DiSC, various 360 assessments, and MBTI.  Natalie is a member of the International Coach Federation (ICF), North Texas Chapter, Association for Talent Development, and the Dallas Fort Worth Academy of Culture Ambassadors.



Kathy (UK)

Executive Consultant & Coach

Kathy is passionate about helping leaders and their teams foster positive, strength-focused growth. In her experience, this builds lasting and sustainable self-belief within teams and organisations allowing them to step forward confidently into realities and challenges they face. With 20 years of experience, Kathy is a trusted facilitator and coach in the field of leadership and team development. She works with senior leaders in organisations across Europe and the UK.  Kathy brings creativity and quick thinking, pragmatism and a constant focus on helping clients improve their own practice.  Her work demonstrates learning translated into practical action and growth for both businesses and individuals, which is why she is called upon again and again with clients who have worked with her. At home on the coast of west Wales, Kathy is a potter and artist. She runs a community pottery, sells her work and also works with organisations in creative ways to enable deeper exploration of issues at the heart of teamwork, and self-awareness.


Arquella Hargrove

Arquella (US)

Executive Consultant & Coach

Arquella brings a successful 25+ year track record of creating and implementing productivity-inducing practices through the application of strategic planning and organization development in both the public and private sectors.   She has supported both established organizations and entrepreneurial ventures advising them through their stages of creation, growth, and stabilization. She helps organizations and business leaders build stronger, more effective teams and companies.  Valued for providing her clients with a set of principles on workforce development, diversity, equity & inclusion strategies, and company-wide codes of ethics and policies to build their capacity, Arquella has been responsible for leading performance management, talent development, teleworking/telecommuting programs, succession planning, and learning strategies. In her role of leading these efforts for Diversity, Equity & Inclusion, Performance Management and Talent Development, the focus was on designing, developing, and advancing the company’s performance culture, people, and engagement strategies.
Arquella was awarded “Top 30 Influential Women in Houston 2018. She holds a bachelor’s degree in Human Resources Management from Ottawa University and an Executive MBA from Texas Woman’s University. Arquella has multiple certifications in personality behavioral assessments (Birkman, DISC, MBTI, Insights, Personalysis), certified facilitator, human resources (PHR and SHRM-CP), master coaching, leadership development, conflict resolution, mediation, certified trainer, and Unconscious Bias Practitioner.



Todd Heskett

Founder & Managing Partner

For almost 2 decades, Todd has been leveraging his corporate career and military service working globally with people in leadership. His success is driven by his passion for helping people achieve 10% greater success. Clients have said it better – “Todd challenged me to find my 10%”. As a senior executive from one of the world’s largest bank said, “If you really don’t want to change, you really shouldn’t hire Todd.” He hasn’t met anyone yet that doesn’t have room for 10% improvement.
After a Masters degree in the UK, and experiences living and working outside of his native country for 14 years, his passion for helping others find and achieve their 10% expanded from leadership to high performing teams to the delicate complexities of corporate culture building to leading in a global matrix environment. His passion for 10% is deeply routed in his life, his family and his activities outside of work. You may not see him on an Olympic roster but you will see him improving in everything he does, whether rock climbing, mountain biking, inspiring his children, or finding new ways to enhance his marriage. Improving by 10% is an amazingly simple concept that transformed his life. His book, Keep Your P.I.E. Fresh, outlines a simple approach to help you find and achieve your 10%.



Grant (NZ)

Executive Consultant & Coach

In New Zealand there is a Māori saying, “Nā tō rourou, nā taku rourou ka ora ai te iwi”, which translates to “With your food basket and my food basket the people will thrive”. Grant believes this to be a foundational guide for client interactions: each making their own special contribution, but in combining we create something amazing. Grant is passionate about working with people and helping them achieve their goals and growth. He enjoys the privilege of being a part of that journey. This passion stems from his time as a teacher working within mainstream education in New Zealand and overseas. He developed programmes for Outward Bound and most recently on supporting corporations, not for profits and new business entrepreneurs through growth and change. Grant’s value to his business relationships derives from his teacher training and MBA. Both allowed him to develop skills, connect with people, understand complexities of their environment, and help carve a path to greater success.
For Grant, it’s important to balance his time with family and friends against often competing demands of a busy work schedule, something he shares with many of his clients. Technology has created more options for work flexibility and balance. Although, no matter how good the technology, the fundamental building blocks of forming a strong relationship and being part of a well performing team are still the same and are embedded in the work he performs.


New Team Member Coming Soon!

Watch this space...

Industries We Serve

  • Pharma
  • Oil & Gas
  • Retail
  • Finance
  • Banking

Are your people and organization ready for a transformation? Start a dialogue with us.